10seconds Software: Frequently Asked Questions

1. What do I need to configure in SAP to get ExpressPO/PR/SC/Release working?

• ExpressPO/PR/SC/Release is 'Transport Free' software. It uses standard SAP functionality and will work instantly with your purchase order release strategies.

2. What do I need to install on my mobile phone to use ExpressPO/PR?

• Nothing, ExpressPO/PR/SC/Release are 100% web based. Just browse to your installed site of ExpressPO/PR/SC/Release from your phone.

3. What mobile phones do you support?

• We have tested ExpressPO/PR/SC/Release on the iPhone, Blackberry and Windows Mobile smart phones. If your company uses a different device please contact us and we will look at supporting your model.

4. What version of SAP does ExpressPO/PR/SC/Release support?

• ExpressPO/PR/SC/Release is compatible with all SAP versions from 4.0B onwards.

5. How does ExpressPO/PR/SC/Release communicate with SAP?

• ExpressPO/PR/SC/Release uses the SAP .Net Connector to communicate with SAP. The SAP .Net Connector was released by SAP to allow external programs to talk safely and securely to SAP R/3. You can read more about the SAP .Net Connector at SAP.

6. Does ExpressPO/PR/SC/Release use SAP Workflow?

• ExpressPO/PR/SC/Release do not use SAP Workflow. They interogate standard SAP R/3 functionality.

7. Does ExpressPO/PR/SC/Release support single sign on to SAP?

• Yes. Please contact us to discuss how this can be achieved.

8. Do I need training to install and configure ExpressPO/PR?

• Installation and configuration is a straight forward process and should not require any training. However, if you do have any questions please contact us and we will be happy to assist.

9. Does ExpressPO/PR/SC/Release bypass SAP roles and release strategies to approve Purchase Orders?

• Without the appropriate authority in SAP you cannot approve Purchase Orders in ExpressPO/PR.

10. Can ExpressPO/PR/SC/Release monitor multiple SAP Release strategies?

• Yes. You just need to configure your Purchase Order/Requisition filter list.

11. Will I have to update ExpressPO/PR/SC/Release if I upgrade SAP to a new release/ Version?

• ExpressPO/PR/SC/Release are compatible with all SAP versions from 4.0B onwards.

12. Where do I go to get assistance on ExpressPO/PR?

• Please contact us and we assists you with any questions or issues.

13. What system requirements are required to run ExpressPO/PR?

• IIS 6.0 or greater
• Microsoft .Net Framework 2.0 or greater
• SQL Server 2000 or greater
• Minimum 50mb file space
• Minimum 500mb database size
• ***do not support 64 bit operating systems running IIS in 64 bit mode**