Implementation

iQlink has gained considerable experience implementing mobile solutions for SAP over recent years, using the SkyMobile framework from Sky Technologies.  Its principle director has 15 years experience working with SAP software (8 years spent in management roles at SAP UK).

Customers are advised where mobile 'best practice' can be applied throughout the duration of the project, and our Blueprint workshop provides a good opportunity for these to be identified.


SkyMobile is implemented most effectively once the core processes that are to be used in SAP are defined and configured.  A project plan with timescales is developed with our customers and we do not experience a problem with project over-runs once the SAP system configuration is stable.

The SkyMobile development workbench enables a rapid deployment to be undertaken.  It is a powerful, easy to use development tool that reduces the amount of time and effort to develop a business solution and integrates it into SAP simply, quickly and securely, using the embedded transaction management layer (Event Control System - ECS).

All integration to and from SAP is performed without the need for any additional middleware software products or servers.  This makes Sky’s products unique in the market and means that customers can implement Sky’s solutions and make use of existing resources including computer hardware and in-house SAP skills. 
 

Whether it’s a basic installation or a highly complex implementation across multiple sites and time zones, we apply our knowledge of wireless technology, mobile devices and both the art and science of project management to ensure your success.  AIM, our implementation methodology, breaks down the process and provides a detailed work book approach to guide both the technical and functional aspects of the AirWatch installation.

We break AIM down into four, distinct stages, with clear, concise and actionable communication a constant across each stage as well as the entire installation.

Stage 1 - Assessment

• Create the Implementation Guide specifically documenting—in detail—how AirWatch will manage and support your operations
• Identify any process gaps requiring console enhancement
• Confirm with your team the appropriate conversion activities and timeline
• Conduct a kick-off meeting with your team and any third-parties you identify

Stage 2 - Configuration

• Installation of AirWatch at your site with this process typically including the following:
• Procurement of server hardware—this is obviously an optional step depending on your needs and business partners involved, but the AirWatch team can manage this for you, if needed
• Configuration of server equipment—this is also optional and the AirWatch team can manage this process for you, if needed
• Installation of AirWatch console on your server equipment
• Installation / configuration of SQLServer—this is also an optional step depending on your needs and business partners involved, but the AirWatch team can manage this for you
• Configuration of both the console and the device agent to meet the objectives listed in your specific Implementation Guide.
• Creation and delivery of the training, which is customized to meet your specific and defined technical and operational needs

Stage 3 - Pilot Testing

• Installation of AirWatch device agent at pilot facilities with on-site support by AirWatch consultants
• On-site activities include:
• Deployment of the AirWatch client software to all devices
• Site-specific configuration, includes user setup / roles, WLAN monitoring activation and access to both alerting and reporting
• Site-specific user training
• Development of detailed deployment timeline
• Evaluation of the deployment of AirWatch at the pilot site and make updates to either the console or the process as documented in the Implementation Guide, which ensures a successful deployment of AirWatch to the remaining sites
• Detailed evaluation of pilot installation conducted with recommendations incorporated into the project plan for remaining sites—AirWatch recommends this occurs approximately four weeks after the last pilot site is deployed

Stage 4 - Deployment

• Installation of AirWatch with process improvements documented during Stage 3 Pilot Testing reflected in effected processes and requirements
• Same on-site activities performed at each site as executed in Stage 3 Pilot Testing, with the AirWatch team ready to assist or manage this process
• Deploy solution per the detailed deployment schedule and timeline
• Transition to AirWatch customer support team
• Initiation of on-going AirWatch maintenance
• Purging transactional data
• Back-ups
• Periodic upgrades of AirWatch console